Join our Wine Club & receive 10% off every order.

Lead Seasonal Host at The Restaurant at Poplar Grove

 

Are you a hospitality professional with a knack for organization and leadership? The Restaurant at Poplar Grove is seeking a Lead Seasonal Host to oversee our front-of-house operations. With stunning vineyard views and an elevated dining experience, our restaurant is a destination for wine and food lovers alike.

As the Lead Host, you’ll be the first point of contact for our guests while ensuring smooth hosting operations, from managing reservations to training new team members. If you excel in creating seamless guest experiences and leading a team, we’d love to hear from you!

Key Responsibilities:
  • Welcome and engage guests warmly, ensuring an exceptional first and last impression.
  • Oversee and manage the hosting team, providing training and support for new hosts.
  • Control seating flow and waitlists, ensuring efficient table turnover and a smooth guest experience.
  • Manage reservations using the Tock system and communicate with FOH and BOH teams to optimize service.
  • Answer phone calls and respond to email inquiries, including assisting guests with reservations.
  • Handle guest inquiries and concerns professionally via phone, email, and in person.
  • Provide menu updates and inform guests of any relevant details, such as service charges for large parties.
  • Maintain a polished and inviting front-of-house atmosphere.
What We’re Looking For:
  • Previous restaurant hosting or front-of-house experience is required.
  • Strong leadership and communication skills with the ability to train and mentor team members.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and remain calm in a fast-paced environment.
  • A warm, welcoming demeanor and a passion for hospitality.
  • Availability to work flexible shifts, including evenings and weekends.
Compensation:

$18.00 per hour, plus gratuities.

If you’re ready to take the lead in creating exceptional guest experiences, we’d love to meet you!

To Apply: Send your resume and cover letter to therestaurant@poplargrove.ca.

We look forward to welcoming you to The Restaurant at Poplar Grove!