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Tasting Room Associate

At Poplar Grove, we curate unforgettable guest experiences. Our Tasting Room Associates provide gracious customer service in all areas: welcome guests, educate, and present the wine portfolio and elevated experiences in a relaxed and friendly setting.

If you are seeking an exciting role at the forefront of BC’s most dynamic tourism hospitality area and if you love hospitality and have a contagious enthusiasm for wine – we want you! 

You’ll work in a fast-paced, seasonal team environment. The role demands seamless and gracious hospitality, well-honed wine knowledge, and an adept focus on selling our ultra-premium wines. 

Job duties

  • Promoting the sale of wine, giftware, and exceptional tasting experiences
  • Enhancing our company and estate image
  • Tasting Room opening and closing duties, including daily cash reconciliation and inventory
  • Promoting Wine Club memberships to guests
  • Collecting names and email addresses for future contact
  • Maintaining a clean and welcoming tasting room
  • Performing sales transactions using POS Systems and following transaction procedures accurately
  • Assisting guests with transporting purchases to their vehicle or arranging for shipment or delivery
  • Helping with special winery events, including wine and food service


  • Exceptional interpersonal skills with the ability to communicate with clarity and consistency
  • Professional, self-motivated, organized and efficient
  • Proven ability to effectively communicate with diverse client groups of varying sizes
  • A natural host who is energized by educating and entertaining a wide variety of people in a lively and approachable manner
  • Warm, welcoming and poised, especially under stress
  • Able to multi-task in a fast-paced team environment
  • Flexible and able to manage constantly changing priorities with enthusiasm
  • Successful track record in luxury sales, hospitality, and customer engagement
  • Hospitality experience, preferably with a wine industry focus
  • Professional appearance and polished demeanour
  • Committed to excellence and high standards

Successful candidates

  • Over 19 years old
  • Education: High School diploma required, college degree a plus CSW, WSET, CS or comparable certification a plus, Serving it Right certification
  • Available to work evenings, weekends and holidays
  • Able to stand and walk for long periods and lift to 50 pounds repeatedly
  • Proficiency in Point of Sales (POS) systems and basic computer skills preferred

Position starts May 1 to mid-October.  Competitive wage plus incentives.

Applications will be accepted only by email with cover letter and resume attached. Please send your resume to jobs@poplargrove.ca and do not paste your cover letter and resume into the body of your email.

Thank you for your interest in this position, however only eligible candidates will be contacted.

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